Coaching can play a significant role in maximizing employee performance. It can also
be instrumental in improving management performance. Now, with this practical guide, you'll discover the essentials
of coaching, including how to do it, when to do it, and why it is necessary in today's business environment. This
book also addresses ways to coach employees with special needs, including underachievers, overachievers, and those
with disabilities. With Coaching Skills, you'll understand how to develop an effective action plan for improving
communication, trust, and cooperation between you and those you manage or supervise.
TABLE OF CONTENTS
Self assessment
Chapter 1 Why Coach?
Chapter 2 Opportunities for Coaching
Chapter 3 A Model for Effective Coaching
Chapter 4 Building Interpersonal Relationships
Chapter 5 Effective Feedback Skills
Chapter 6 Other-Than-Average Performers
Chapter 7 Coaching Performers with Special Needs
Chapter 8 Coaching Documentation
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