Coaching Skills: A Guide for Supervisorsby Robert W. Lucas |
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Coaching Skills: A Guide for Supervisors by Robert W. Lucas
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Coaching can play a significant role in maximizing employee performance. It can also be instrumental in improving management performance. Now, with this practical guide, you'll discover the essentials of coaching, including how to do it, when to do it, and why it is necessary in today's business environment. This book also addresses ways to coach employees with special needs, including underachievers, overachievers, and those with disabilities. With Coaching Skills, you'll understand how to develop an effective action plan for improving communication, trust, and cooperation between you and those you manage or supervise. TABLE OF CONTENTSSelf assessmentChapter 1 Why Coach? Chapter 2 Opportunities for Coaching Chapter 3 A Model for Effective Coaching Chapter 4 Building Interpersonal Relationships Chapter 5 Effective Feedback Skills Chapter 6 Other-Than-Average Performers Chapter 7 Coaching Performers with Special Needs Chapter 8 Coaching Documentation Post-test |
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