Communicating One-to-one:
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Communicating One-to-One:
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You come into contact daily with dozens of people in a variety of settings. In each of those interactions there is the possibility of ineffective message interpretation and relationship breakdown if strong interpersonal communication strategies are not used. These losses of effectiveness can lead to customer dissatisfaction, loss of business, personal feelings of inadequacy and frustration and ultimately could negatively impact your life. Communicating One-To-One is an excellent reference resource to assist in improving listening skills, appropriate questions, giving and receiving feedback, interpreting and sending non-verbal cues effectively, and interacting in social, home and business settings while remembering the names of others. Designed in an easily read, quick-tip booklet format, you will find dozens of priceless ideas, techniques and strategies for making the most of your interpersonal contacts. You'll want to regularly re-read the content and share it with others you know in order to improve communication effectiveness. Communicating One-to-One is a tremendous value and resource for use by employers, individuals, trainers, educators, group and team leaders or parents. Pass copies out to participants, students or employees for future reference. TABLE OF CONTENTSBack to the Basics Techniques for Effectiveness Factors Impacting Communication Listening for Success The Art of Questioning Giving Constructive Feedback Receiving Feedback from Others Communicating without Words Building of a Support Group Making the Most of Your Skills |
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